Customer Care Executive Job Oxford College

• Job Title: Customer Care Executive
• Company: Oxford College of Business (Pvt) Ltd
• Location: Colombo, Sri Lanka
• Job Type: Full-time
• Application Deadline: 16.12.2023

Job Summary:

Oxford College of Business (Pvt) Ltd is seeking dedicated individuals to join their team as Customer Care Executives. As a Customer Care Executive, you will play a crucial role in ensuring effective communication and interactions with the college's diverse clientele. Your goal will be to provide the best quality and up-to-date education to students by working closely with the student management system. The ideal candidate should be a natural problem solver with excellent communication skills, particularly in English.

Requirements:

• Good secondary education with credit passes, including Mathematics and English, at the G.C.E. O/L examination.
• Minimum three passes at the G.C.E. A/L examination.
• Strong working knowledge of MS Office packages.
• Previous experience in customer handling or customer service roles is preferred.
• Excellent communication skills in English, both verbal and written.
• Good interpersonal skills and the ability to build rapport with students and colleagues.
• Friendly, charismatic, punctual, and energetic individual with a positive "CAN-DO" attitude.
• Ability to work on Saturdays and Sundays will be an advantage.
• Must be below 25 years of age.

Remuneration:

The successful candidates will be offered a competitive remuneration package based on their qualifications and working experience.

Application Process:

If you meet the above prerequisites and are interested in joining a Great Place to Work, please forward your resume with two non-related referees to legal@ocbsrilanka.edu.lk within 10 days of the advertisement. Please mention the designation "Customer Care Executive" in the subject line of your email.

Company Address:

Oxford College of Business (Pvt) Ltd
100, Thurstan Road,
Colombo 07, Sri Lanka