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Customer Service Call Center Jobs Vacancy

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Customer service call center jobs

Details

Summery of Customer service call center jobs

Post Call Center / Customer Care Executives
Skills Communication
Management System
handling Customers
Manage Stressfull situation
Work Place Nugegoda
Work Time 08:30AM - 05:30PM
Salary Negotiable
Closing Date Not Mentioned
How to Apply E-mail/WhatsApp
Emailamakara2006@gmail.com
WhatsApp074-3915457

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Customer service call center jobs

How to Apply

How to apply for Customer service call center jobs

  • கீழே தரப்பட்டுள்ள விண்ணப்படிவத்தினை பூரணப்படுத்தி அல்லது சுய விபரக் கோவையினை மின்னஞ்சல்/WhatsApp மூலமாக சமர்ப்பிற்க வேண்டும்.

  • Fill the application form given below or submit the CV through email/WhatsApp.

  • පහත දක්වා ඇති අයදුම් පත්‍රය පුරවන්න හෝ CV විද්‍යුත් තැපෑල/WhatsApp හරහා ඉදිරිපත් කරන්න.

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FAQ ?

Customer service call center jobs involve handling customer inquiries, resolving issues, and providing assistance over the phone.

Excellent communication, problem-solving, and multitasking skills are essential. Proficiency in using computer systems and a friendly, patient demeanor are also beneficial.

Responsibilities may include answering customer calls, addressing inquiries or complaints, providing product or service information, processing orders, and resolving issues or escalating them as needed.

Call center jobs often have various shifts, including evenings, weekends, and holidays. Some call centers operate 24/7, offering flexible schedules.

Call center jobs can lead to supervisory or managerial positions within the call center or open doors to other customer service or sales-related roles within the organization.

You can typically apply online through the company's website or job portals. Prepare your resume highlighting relevant skills and experience, and be ready for interviews and assessments.

Salaries vary depending on factors such as location, experience, and company size. Entry-level positions may start around the minimum wage, while experienced representatives can earn higher salaries with additional benefits.

Companies generally provide training programs to familiarize new hires with their products, services, and customer service protocols. Training may include role-playing, system navigation, and customer service techniques.

Remote call center jobs have become more common, allowing employees to work from home. However, some companies may still require on-site or hybrid arrangements.

Customer service is crucial in call center jobs as it directly impacts customer satisfaction and loyalty. Providing exceptional service can enhance the company's reputation and lead to repeat business.

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